Nice welcome on arrival. Spacious and clean room and bathroom. Large balcony with amazing views, including of the lake. Friendly manager and staff. Heater provided in room. Enjoyed indian meal and dosa for dinner. Chef made dosa sambhar without onion and garlic for mum who doesn't eat them. Nice to have the option of warm water with meal. Only stayed 1 night in Nuwara Eliya and heavy rains when we arrived so unable to explore the surrounding area on foot.
Jaini
marzec 2025
For over 100 $/night, expectations are high but by and large the hotel meets them. It's boutique in the positive sense, with all details attended to. Rooms are not very large but views of the lake are great. It's remote, so best to book halfboard. And from Apr 1 to 20 every year the Eliya NY festival at the race course delivers lots
Erik
kwiecień 2025
Serenus boutique villa exceeded my expectations every way. The serene ambiance, coupled with stunning lake views, provided the perfect relaxing getaway. Whether you are exploring Nuwaraeliya city or nearby places, this place offers unforgettable experiences. I should mention that the staff is very friendly and supportive in every way. Manager Dushan and his team Chiran, Praveen, Senith, Raju, and Umesh were providing exeptionall service during our stay. Suite was clean and tidy, Foods were delicious. I am highly recommending this place to anyone.
Gihan
maj 2024
Super friendly, helpful, and welcoming staff. View on the lake from our room was amazing. Comfortable bed (we slept like babies). Generous breakfast. Good value for money.
Francois
kwiecień 2025
We received very warm welcome from everyone at the villa especially Chiran, the Assistant Manager. They were so helpful and attended to all our requests. Ashan, the waiter, always served us with a smile and attended to all our meal needs. Overall, the service provided by everyone in the villa exceeded our expectations! My friend and I thoroughly enjoyed our stay in this cosy villa that faced the lake and beautiful mountains.
Damodaran
czerwiec 2023
Conveniently located, only a short tuk tuk ride to Nanu Oya Station. The villa is surrounded by many tourist attractions like Gregory Lake and Park, Lovers Leap water fall, Pedro tea estate, and factory. Our room was facing the lake - it was very spacious, and we had a lovely view of the hills and tea estates. All the staff are very helpful, polite and very friendly. They helped us arrange transport and negotiate a good price. The food was amazing, there is both Western options and Sri Lankan options. The chef also came and talked to us during dinner to see if everything was okay. Overall, we had a wonderful stay, and we would definitely return.
Amanda
styczeń 2023
Staying in this hotel is a mind blowing experience. Hotel is located at an elevated location and just opposite to the beautiful Gregory lake. The sight from hotel room balcony is so picturesque and one can see view of Tea Estate, Beautiful lake and cloud kissing mountain in one frame. Room is very spacious and so is balcony. Room is kind of duplex and quite innovative in design. The hotel staff is very courteous, friendly and helpful. Their kitchen serves very tasty food and we all enjoyed. They have DJ room, Shishaw bar and firewood place too. We stayed there for one night and wanted to stay more but we had other things planned so couldn't. Would visit again for sure.
Ashok
maj 2023
The villa has a really nice interior design, the rooms and all facilities look great. From the rooms and garden there is a great view on the lake and part of Nuwara Eliya, especially in nice weather. Our room was comfortable and well equipped.
Matemo
marzec 2022
Breathtaking view. Calm place. Great service. Helpful staff.
Nadeera
luty 2023
Clean place with fantastic view great customer service , many thanks for the manager he arranged a beautiful birthday cake .
Layla
listopad 2024